Troubleshooting GuidesUpdated 9 days ago

Let’s Get You Back to Sewing

If your machine isn’t working quite as expected, don’t worry – it’s often something simple and easy to fix. These troubleshooting guides are designed to help you quickly identify and resolve common issues without the hassle of sending your machine away.

At The Sewing Studio, we’re here for you every step of the way – not just at the point of purchase, but whenever you need a little extra support.

The good news? Most issues can be resolved without needing a repair. After 20 years of helping our customers, we’ve found that:

• 50% of problems are down to small user errors
• 30% can be sorted at home with a simple adjustment or service
  
• 19% are easily fixed over the phone
• Only 1% require warranty repair or engineer support

That means 99% of the time, there’s no need to return your machine!

These guides are here to help save you time, stress, and the inconvenience of being without your machine, so you can get back to enjoying your sewing as soon as possible.

Choose a Topic Below to Get Started

To help you find the right solution quickly, we’ve grouped common issues into easy-to-navigate topics. Simply choose the area that best matches the problem you're experiencing:

Sewing Machine

• Skipped stitches
• 
  

Still not sure? Feel free to contact our support team – we're always happy to help.