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The Sewing Studio Help Centre logo

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Machine Support & Warranty Information

Quick access to machine support, warranty information and faulty goods policy.

Troubleshooting Guides

If your machine isn’t working quite as expected, don’t worry – it’s often something simple and easy to fix. These troubleshooting guides are designed to help you quickly identify and resolve common issues without the hassle of sending your machine aw

Manufacturer Warranties & Support

When you purchase a sewing machine, it’s important to understand the manufacturer’s warranty coverage and how it protects you. Below, you’ll find links to the warranty details from each of our trusted machine brands. At The Sewing Studio, we’re also

Faulty Goods & Manufacturer’s Warranty Policy

At The Sewing Studio, we want you to feel confident in your purchase. All our new machines come with a manufacturer’s warranty, which covers any manufacturing faults or defects as outlined by the manufacturer. If you’re experiencing issues, please ch