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We want you to know that we are committed to making sure your order is dispatched on time and sent via the delivery service selected when you placed your order. Once your parcel leaves us, its journey depends on our trusted carriers. While orders are

<div class="blogGreyArea"><p><strong>We want you to know that we are committed to making sure your order is dispatched on time and sent via the delivery service selected when you placed your order. Once your parcel leaves us, its journey depends on our trusted carriers. While orders are usually delivered as expected, unforeseen delays can occasionally occur.</strong></p><p data-start="452" data-end="607"><strong>Please note that none of our delivery services are guaranteed, so we always recommend placing your order in good time to allow for any unexpected delays.</strong></p><p data-start="609" data-end="781">If your order hasn&#x2019;t arrived as anticipated, we recommend checking the tracking for any updates. If you need further assistance, please don&#x2019;t hesitate to reach out to us.</p></div><h1 id="uk-mainland"><span style="color: #008080;"><strong>UK Mainland</strong></span></h1><p>ALL UK Mainland Orders over &#xA3;99 are delivered FREE!</p><p>Orders destined for UK Mainland addresses under &#xA3;99 are dispatched using a tracked service by Royal Mail or courier, from as little as &#xA3;3.19, our website will offer you all available services in the checkout.</p><h1 id="Outside UK"><span style="color: #008080;">Outside UK</span></h1><p>Orders outside the UK are despatched using tracked services with Royal Mail and courier, price is dependent on size, weight and destination, this will be calculated at the checkout. This excludes machines that cannot be sold outside the UK.</p><p>We are currently sending orders to UK, Jersey, Guernsey, Northern Ireland, USA, Canada, Australia, France, Germany, Austria, The Netherlands, Canada and the USA. <strong id="isPasted">Please be aware that customs duties and/or taxes will be payable on parcels upon arrival in the USA.</strong>&#xA0;</p><h1 id="Machine Deliveries"><span style="color: #008080;">Machine Deliveries</span></h1><p>All UK Mainland Orders over &#xA3;99 are delivered free.</p><p>Orders received by&#xA0;3.00 pm Monday to Thursday will be despatched the same day via a&#xA0;next-day service with our courier*</p><p>*When ordering on a Friday, a Saturday delivery is available at an extra cost, otherwise your machine will arrive the next working day (Monday). Highlands and Islands deliveries are an extra 1-2 working days for delivery.&#xA0;</p><p>Please note, that a small number of machines are delivered direct from the manufacturer, so these lead times may vary. On each machine product page, we give an expectation of when you are likely to receive your machine.</p><p>We recommend adding a mobile number and or email address when ordering so that the courier can notify you of delivery day and time. If no one is available to accept the delivery, a card will be left with details to rearrange the delivery of your order.</p><p>All our machines are despatched in manufacturer&#x2019;s branded packaging. If your order is a gift and you require plain packaging, please contact us and we will do our best to accommodate this.</p><p>&#xA0;*except for <strong>Brother VR, PR1X, PR680W &amp; PR1055</strong>, these are large machines and are delivered on a small pallet with Palletforce, a week day delivery day is pre-arranged with you. Saturday delivery is available at an additional cost</p><h1 id="despatching"><span style="color: #008080;">Despatching</span></h1><p>Unless stated otherwise on our website, machine orders will be despatched the same day with our courier when ordered before 3pm on weekdays.</p><div data-block="true" data-editor="cunbc" data-offset-key="c9i9e-0-0"><div data-block="true" data-editor="cunbc" data-offset-key="e6qed-0-0"><div data-offset-key="e6qed-0-0"><span data-offset-key="e6qed-0-0" style="font-size: 16px;">For all orders using Royal Mail 48 Tracked Services, we aim to send within 2 working days (Monday &#x2013; Friday)*</span></div></div><div data-block="true" data-editor="cunbc" data-offset-key="1c6fo-0-0"><div data-offset-key="1c6fo-0-0"><span data-offset-key="1c6fo-0-0" style="font-size: 16px;">&#xA0;</span></div></div><div data-block="true" data-editor="cunbc" data-offset-key="bkn1m-0-0"><div data-offset-key="bkn1m-0-0"><span data-offset-key="bkn1m-0-0"><span style="font-size: 16px;">Orders using Royal Mail 24 Tracked or Courier Tracked Services, we will send the same day when received before 8 am </span><span id="isPasted" style="font-size: 16px;">(Monday - Friday)</span><span style="font-size: 16px;">. Otherwise, your order will be sent the next working day*</span></span></div><p><br></p><p><strong>We are committed to ensuring your order is dispatched on time and sent via the delivery service selected when you placed your order. Once your parcel leaves us, its journey depends on our trusted carriers. While orders are usually delivered as expected, unforeseen delays can occasionally occur.</strong></p><p><strong>If your order hasn&#x2019;t arrived as anticipated, we recommend checking the tracking for any updates. If you need further assistance, please don&#x2019;t hesitate to reach out to us.</strong></p><div data-offset-key="bkn1m-0-0">* Kindly note that dispatch times may be longer during peak periods, such as Black Friday or when we host sales and popular promotions. Thank you for your understanding!&#xA0;</div><p><br></p></div><h1 id="Tracking"><span style="color: #008080;">Tracking</span></h1><p>Once your order has been despatched, you will receive your tracking reference by text and/or email. You can also track your order by clicking <a href="https://help.thesewingstudio.co.uk/en-US/ssp/login" rel="noopener noreferrer" target="_blank">here</a> or visiting our <a href="https://the-sewing-studio-store-wsqoxyokpoj.gorgias.help/en-US" title="The Sewing Studio Help Centre">Help Centre</a></p><h1 id="Horn Furniture"><span style="color: #008080;">Horn Furniture</span></h1><p>All Horn Cabinets and tables are delivered directly to you by Horn UK. Stock availability allowing, all deliveries are carried out within a 28 working day period starting from the day they receive your order. This is not to be understood that the delivery will take place on the 28th day, this period is only meant as a general guide and should be viewed as the length of time that your delivery might be, it may well be that it will be sooner that this depending on when they are next in your area<strong>.&#xA0;</strong>The delivery team will contact you three days prior to delivery to arrange a convenient time.&#xA0;</p><p id="isPasted">Please Note: Due to size and weight of some Horn products, delivery up stairways or through awkward doors etc is not guaranteed and left to the discretion of delivery staff.</p></div><p>&#xA0;</p>

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